History & concerns
Tell the team what you would like assessed and any previous dental or orthodontic treatment.
New patients
Know what happens before treatment begins.
Your first visit is about understanding the problem, gathering the right records and discussing a treatment direction. It is not automatically the day braces are fitted.
Request your first consultationYour first consultation
A structured starting point.
1
2
Orthodontic assessment
The specialist evaluates tooth position, bite and other relevant clinical factors.
3
Records where required
PretoriaSmile states that first-visit records may include X-rays, scans and photos used to compile the treatment estimate.
4
Options & cost
Available approaches, likely treatment direction and costs can then be discussed before you decide how to proceed.
Payment & medical aid
PretoriaSmile publishes upfront-payment and monthly payment options, including interest-free plans in some circumstances.
The practice advises medical-aid members to confirm their orthodontic benefits and limits directly with their scheme. Patients remain responsible for the account regardless of scheme reimbursement.
Ask reception about payment arrangements →During treatment
Small habits protect progress.
Keep reviews
Regular orthodontic appointments are important for monitoring progress and adjusting treatment where needed.
Protect oral hygiene
Braces and aligners need careful cleaning. Ongoing dental care still matters during orthodontic treatment.
Call if something breaks
PretoriaSmile advises patients with severe pain or a broken appliance to contact the office so the team can guide the next step.